Delete an Internal User

How to Delete an Internal User?

The administrator has the ability to delete the details of the Internal user. Once the users are deleted, their details can be found in the "Disabled Users" Tab. Below are the steps to Delete an Internal user. Deleted users status can be updated to "Active" user based on the requirement.

Note: The number of licenses subscribed to a software or service is typically related to the number of active users who are authorized to access and use that software or service.

Step 1: Login into the Administrator account and click on the "Settings" tab.

emSigner Settings Tab

Step 2: Navigate to "Manage Users" under "Admin Settings."

Manage users under Admin Settings

Step 3: A list of all the Internal users will be displayed. Scroll to the extreme right to find the Delete icon.

Delete - Action under List of Users

Step 4: Clicking on this icon will show a pop-up message to confirm if the User has to be deleted.

Warning message for Delete

Step 5: Clicking "OK" will delete the user, and a pop-up will be displayed showing that the user has been deleted.

User deleted success popup

Step 6: The details of the deleted user can be found in the "Disabled User" tab.

Disabled User tab

Step 7: The disabled users can be enabled by clicking on the Tick.

Enable user - Action under List of Disabled Users

Step 8: The users will be shown a prompt asking them to confirm if the users needs to be enabled.

Warning message when enabling a User

Step 9: A success message will be shown indicating that user has been successfully enabled.

User enabled success popup