Malaysia

emSigner supports MSC Trustgate signing using the MyTrust ID Mobile application. How can the users complete the MSC trustgate signing of a document?

Signing of a document using MSC TrustGate Digital Signature is a Value Added Service (VAS) and the clients having access to this feature only can use it to sign the documents.

Step 1: In the signing page, you will have an option to select the type of signature you prefer. Select 'MSC TrustGate Digital Signature'. To proceed for signing, please type location and reason and click on 'Apply and Preview'.

Step 2: Once the user proceeds for signing the document, they will be redirected to the MyTrust ID page where the email address is to be provided.

Email Address details in MyTrust ID

Step 3: The user will receive a notification on the MyTrust ID mobile application configured on their mobile from which they have to approve the signing.

Authorize Digital ID in MyTrust ID

Step 4: The details of the certificate using which the document is signed can be seen in the Certificate Details.