Renewal

How can the user Renew their emSigner Account?

The Super Admin users of the emSigner accounts can renew their accounts themselves. The specific steps and options for renewal may vary based on your current subscription plan and your needs. The below steps will guide the user on how to renew their subscription.

Super Admin: Super Admin is the one who controls the operation of a plan or organization. They can create workflow departments, users & ad-hoc signers, workflow templates, and also provide access privileges to the users based on different department workflow.

Step 1: Log in to the emSigner account using your Admin User Name and Password

Login Page of emSigner

Enter the password to login into the account.

Password Page

Step 2: Click on the Settings tab present at the top.

Settings Tab on Dashboard

Step 3: Navigate to "Subscription" under "Admin Settings."

emSigner Settings Page

Step 4: You can see the active subscription details. Since the account is expired, you can see the "Renew" button.

Active Subscription Page

Step 5: Clicking on “Renew” will open the "Renew Subscription" page, which has information like Billing Cycle, Billing Address, Account information, and Shipping/Delivery address.

Renew Subscription Page

Step 6: Click on Purchase, which will redirect them to the Payment option page where they have to complete the payment.

Step 7: Once the payment is successful, you will receive an e-mail from emSigner with the invoice for the upgraded subscription.