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Renewal
How can the user Renew their emSigner Account?
The Super Admin users of the emSigner accounts can renew their accounts themselves. The specific steps and options for renewal may vary based on your current subscription plan and your needs. The below steps will guide the user on how to renew their subscription.
Super Admin: Super Admin is the one who controls the operation of a plan or organization. They can create workflow departments, users & ad-hoc signers, workflow templates, and also provide access privileges to the users based on different department workflow.
Step 2: Click on the "Settings" tab under the Profile Picture present in the top-right corner.
Step 3: Navigate to "Subscription" under "Admin Settings."
Step 4: You can see the active subscription details. Since the account is expired, you can see the "Renew" button.
Step 5: Clicking on “Renew” will open the "Renew Subscription" page, which has information like Billing Cycle, Billing Address, Account information, and Shipping/Delivery address.
Step 6: Click on Purchase, which will redirect them to the Payment option page where they have to complete the payment.
Step 7: Once the payment is successful, you will receive an e-mail from emSigner with the invoice for the upgraded subscription.
Last modified 2mo ago