Custom Status

How do I configure Custome Status and update that status in Dashboard?

Custom Status allows you to configure additional statuses. Once the document reaches the Completed status, the document status can further be changed using custom status settings.

Step 1: Login to emSigner Super Admin account. Click on ‘Settings’ tab to open the Admin Settings. Click on ‘Custom Status’ below Admin Settings

Custom Status under Admin Settings

Step 2: You will be navigated to the Custom Status page, click on the “Create New” button.

List of Custom Status

Step 3: You will now be able to see a Status field where you can enter the status you would like to configure. E.g., Ready to Print, Printed, Delivered etc. You can also select the “Trigger Email” checkbox if you want to send an email to the recipients as a notification of status change. You can add multiple recipients by using commas

Step 4: Once you have configured the status click on the “Add” button., you will see them listed on the custom status page. Enter your email ID and check the box Trigger Email

Configuring Custom Status

You can also edit by clicking on the icon under the Actions column.

Actions under List of Custom Status

Now, the admin or internal user can navigate to the DocStore“Completed” section, where the Custom Status icon will be displayed. Upon clicking the custom status icon, the user will see a list of statuses configured.

Click on View button under the Actions column

List of Completed Envelopes in DocStore

Select Custom Status option and update.

Custom Status under Actions

Updating Custom Status

Admin or internal user can select the status from the dropdown and click “Apply”. The changed status will be displayed in the “Custom Status” column under the completed tab in the Dashboard.