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HOW TO CUSTOMIZE PRE-DEFINED E-MAIL TEMPLATES?
Step 2: On the top right corner, click on your profile image and then click on “Settings” menu
Step 3: Under Admin Settings, click on “Email Templates” option
Step 4: You will be navigated to the email template page. You can select an existing email template to which you want to make changes
Step 5: You can edit the existing email subject under the “Subject” field.
Step 6: Now you will see a predefined email body which can be edited as per your requirement (Note: Contents in [ ] are auto-filled and you should not edit or delete but can retain them)
Step 7: Incase you want to undo the changes made to the email template and go back to the original format before saving, you can click on the “Default” button
Step 8: Once the necessary changes are made, you can click on the “Save” button.
You have now successfully customized your email templates!