Create an Internal User

Internal user accounts can be created either by a Super Administrator or an Administrator.

Step 1: Login into the Administrator account and click on the "Settings" tab.

Step 2: Navigate to "Manage Users" under "Admin Settings."

Step 3: Click on the "Create New" button to create a new user.

Step 4: The details like Name, Email Address, and Country are mandatory under the User Information. The Admin has to fill in the other Mandatory details and click on the "Save" button to Create a new user.

Step 5: Once the user creation is done, the success pop-up will be displayed.

Step 6: The newly created user can be seen in the list of users.

Step 7: The Administrator can create multiple users in bulk using the "Import to Excel" button.

Step 8: By clicking the Excel icon, the necessary format to import the user details can be downloaded.

Step 9: The excel sheet will have the required details that needs to be filled.

Step 10: If all the details are provided correctly then the users are created successfully. If there is any error then there will be a pop-up displayed that x out of y records have been processed successfully.

Step 11: The user can download the error log, check for the errors, modify and upload the excel sheet again to create the remaining users.