Signing a document
The emSigner mobile app allows users to review and sign documents securely from anywhere. The signing experience is optimized for quick actions, clear visibility of pending tasks, and guided completion of required fields.
Overview
When a document requires your signature, it appears prominently in the app so you can take action without navigating through multiple screens. The app guides you step by step—from identifying pending documents to applying a legally valid signature and completing the signing flow.
Step 1: Identify Documents Requiring Your Signature
Upon logging in, the Home screen highlights documents that need your attention.
The “Need your signature” section displays the most recent document awaiting your action.
Each card shows:
Document name
Initiator
Date and time of initiation
If multiple documents are pending, select See All to view the complete list of documents awaiting your signature.
This ensures that the most urgent or recent signing requests are always visible first.
Step 2: Open the Document for Signing
Tap on a document from the Need your signature list to open it.
The document opens in a secure viewer.
Signature and other required fields are clearly highlighted.
Navigation controls allow you to:
Move between pages
Jump directly to required fields
Zoom in or out for better readability
Step 3: Review the Document
Before signing, you can thoroughly review the document content.
Scroll through all pages
Use page navigation buttons for multi-page documents
Ensure all prefilled data is accurate
Step 4: Apply Your Signature
Tap on the highlighted signature placeholder to begin signing.
Choose Signature Type
Depending on your region and account configuration, multiple signing methods may be available, such as:
Electronic signature
Certificate-based or digital signature
Region-specific compliant signing methods
This ensures that documents can be signed in accordance with local legal and regulatory requirements.
Configure Signature Style
After selecting the signature type, you can customize how your signature appears:
Choose from sample signature styles
Draw your signature directly on the screen
Upload a signature image
A live preview shows how the signature will appear on the document before final application.
Step 5: Preview and Confirm
Once the signature is applied:
Review the document preview to ensure the signature is correctly placed
Verify that all mandatory fields are completed
Step 6: Additional Actions
From the More options menu, you may be able to perform actions such as:
Decline the document (with a reason, if required)
Delegate signing to another user
Download or share the document
View signing order
Add or view comments
View or add attachments
Access document logs for audit details
The availability of these options depends on the workflow configuration and your role in the document.
Step 7: Complete Signing
Tap Finish to complete your signing action.
The document status updates automatically
If you are part of a signing sequence, the document is routed to the next participant
A confirmation screen indicates successful signing
You are then returned to the Home screen or envelope list.
Post-Signing Behavior
Signed documents move to the appropriate status (for example, Completed or Waiting for others). The signing journey can be viewed in the signing order diagram.
Audit trails and logs are updated automatically
All signing actions remain legally valid, traceable, and tamper-evident
Last updated