# Activate a User

Once an administrator creates a new internal user, the user must activate their account before accessing emSigner.

#### **Activation Process**

The new user receives an email containing the login URL, username, and a temporary password.

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They click the login URL, enter their username, and provide the one-time password (OTP) sent to their registered email.

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After verification, the system redirects them to the password setup page, where they must create a new password that meets the predefined strength requirements.

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Once the password is set, the account is activated, and the user can log in with their new credentials.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FEroYMdIv0CAehnxrHqyi%2Fimage.png?alt=media&#x26;token=18dbac09-b22c-43a7-b8b6-5cb9bdb02934" alt=""><figcaption></figcaption></figure>

#### **Post-Activation Access**

After activation, the user can log in anytime using their username and password, with access determined by the roles and permissions assigned by the administrator.

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