---
description: How to create an Internal User?
---

# Create an Internal User

Internal user accounts can be created either by a Super Administrator or an Administrator.

**Step 1:** Login into the Administrator account and click on the "Settings" tab.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FFoM8VUgP0oFgmeJBiuS9%2Fimage.png?alt=media&#x26;token=ddf6dc94-6390-422a-b61e-be7b8de6e6be" alt=""><figcaption></figcaption></figure>

**Step 2:** Navigate to "Manage Users" under "Admin Settings."

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FUU0yofhlg6w8fXY0Xj0q%2Fimage.png?alt=media&#x26;token=3cd4ee67-9633-4689-b240-d9aa1f70b03f" alt=""><figcaption><p>emSigner Admin Settings Page</p></figcaption></figure>

**Step 3:** Click on the "Create New" button to create a new user.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2F2hKFW3xOFBMrgosLw1TZ%2Fimage.png?alt=media&#x26;token=765a7763-242f-47ef-bbb0-1b9aaffe6d44" alt=""><figcaption><p>Manage Users Page</p></figcaption></figure>

**Step 4:** The details like Name, Email Address, and Country are mandatory under the User Information. The Admin has to fill in the other Mandatory details and click on the "Save" button to Create a new user.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FuQod8hI1PXNqmFbKHUXg%2Fimage.png?alt=media&#x26;token=1476bd28-6f84-441b-91b0-96f9bf9bd549" alt=""><figcaption><p>Creating a New User Page</p></figcaption></figure>

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2Fyfh6tczf22EHxu97M5tR%2Fimage.png?alt=media&#x26;token=a9668528-25cf-495f-8b28-279184e0e052" alt=""><figcaption><p>Creating a new User Page Signature Settings</p></figcaption></figure>

**Step 5:** Once the user creation is done, the success pop-up will be displayed.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FulHDesg8YLrwvp2I1Rj4%2Fimage.png?alt=media&#x26;token=811f6f98-bb05-4d0a-9357-24de0ae2f6df" alt=""><figcaption><p>New User Creation Success Pop-up</p></figcaption></figure>

**Step 6:** The newly created user can be seen in the list of users.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FAPbg8i9bBtyLzpbf3Hjr%2Fimage.png?alt=media&#x26;token=443c2c34-777e-4a35-9713-646da2538cfc" alt=""><figcaption><p>List of Users</p></figcaption></figure>

**Step 7:** The Administrator can create multiple users in bulk using the "Import to Excel" button.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FBjLNloXblUwjY1zYwzqu%2Fimage.png?alt=media&#x26;token=cc44a806-17f7-43cc-9ba5-842b2b4cea4f" alt=""><figcaption><p>List of Users - Import from Excel</p></figcaption></figure>

**Step 8:** By clicking the Excel icon, the necessary format to import the user details can be downloaded.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FdutknQ1HWfgxSdjrweGm%2Fimage.png?alt=media&#x26;token=af2858f9-1457-4ddb-95bf-d872fa8ea2b1" alt=""><figcaption><p>List of Users - Input format</p></figcaption></figure>

**Step 9:** The excel sheet will have the required details that needs to be filled.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FSnDFK1Q5MegBoJID6438%2Fimage.png?alt=media&#x26;token=ef4d8708-2281-4c7b-a5a3-d7347e64ef1d" alt=""><figcaption><p>Sample of User Creation Template</p></figcaption></figure>

**Step 10:** If all the details are provided correctly then the users are created successfully. If there is any error then there will be a pop-up displayed that x out of y records have been processed successfully.

<figure><img src="https://1693119202-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXNKpOPGIHdEkmaF2RQso%2Fuploads%2FCgqQktYcGDEtHa54RM5J%2Fimage.png?alt=media&#x26;token=06d53b86-bd66-4f76-887c-8e4eb344f760" alt=""><figcaption><p>Popup to show the staus of User creation</p></figcaption></figure>

**Step 11:** The user can download the error log, check for the errors, modify and upload the excel sheet again to create the remaining users.
