> For the complete documentation index, see [llms.txt](https://support.emsigner.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.emsigner.com/user-dashboard-and-docstore/docstore/declined.md).

# Declined

The **Declined** section in the **Document Store** displays all envelopes that were **declined by one or more participants** during the signing workflow.

Users can access this view by selecting **Declined** from the **Filter by Status** option in the Document Store.

***

#### Information Displayed

Once the **Declined** status is selected, the document grid displays key details for each declined envelope, including:

* **Created By & On**\
  The name of the user who initiated the envelope, along with the date and time of creation.
* **Envelope Information**\
  The document or envelope name, category, and envelope number.
* **Reference Number**\
  The unique reference number associated with the envelope (if available).
* **Status**\
  Displays *Declined* to indicate the current state of the envelope.
* **Declined By & On**\
  The name of the participant who declined the envelope and the corresponding date and time.
* **Actions**\
  Provides contextual actions relevant to declined envelopes.

***

#### Available Actions

Each declined envelope includes an **Actions** menu that allows users to review details related to the decline:

* **Remarks**\
  Displays the remarks or reason provided by the participant at the time of declining the envelope.
* **Signing Order**\
  Opens the signing order diagram in a pop-up view, showing a visual representation of all participants and the workflow status at the time of decline.

<figure><img src="/files/wZoFaGUbboiuy7htfz8X" alt=""><figcaption></figcaption></figure>

* **Comments**\
  Allows users to view existing comments or add new comments related to the envelope.\
  Users can also choose to notify relevant stakeholders when adding comments.

***

The **Declined** section helps users understand **why an envelope was not completed** and provides visibility into participant actions and workflow status for audit and follow-up purposes.


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