# Declined

The **Declined** section in the **Document Store** displays all envelopes that were **declined by one or more participants** during the signing workflow.

Users can access this view by selecting **Declined** from the **Filter by Status** option in the Document Store.

***

#### Information Displayed

Once the **Declined** status is selected, the document grid displays key details for each declined envelope, including:

* **Created By & On**\
  The name of the user who initiated the envelope, along with the date and time of creation.
* **Envelope Information**\
  The document or envelope name, category, and envelope number.
* **Reference Number**\
  The unique reference number associated with the envelope (if available).
* **Status**\
  Displays *Declined* to indicate the current state of the envelope.
* **Declined By & On**\
  The name of the participant who declined the envelope and the corresponding date and time.
* **Actions**\
  Provides contextual actions relevant to declined envelopes.

***

#### Available Actions

Each declined envelope includes an **Actions** menu that allows users to review details related to the decline:

* **Remarks**\
  Displays the remarks or reason provided by the participant at the time of declining the envelope.
* **Signing Order**\
  Opens the signing order diagram in a pop-up view, showing a visual representation of all participants and the workflow status at the time of decline.

<figure><img src="/files/wZoFaGUbboiuy7htfz8X" alt=""><figcaption></figcaption></figure>

* **Comments**\
  Allows users to view existing comments or add new comments related to the envelope.\
  Users can also choose to notify relevant stakeholders when adding comments.

***

The **Declined** section helps users understand **why an envelope was not completed** and provides visibility into participant actions and workflow status for audit and follow-up purposes.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.emsigner.com/user-dashboard-and-docstore/docstore/declined.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.