For the complete documentation index, see llms.txt. This page is also available as Markdown.

Topping up your wallet

The Top-Up Wallet feature allows you to pre-load funds into your emSigner account. The wallet balance can then be used for pay-per-use services, ensuring uninterrupted transactions without repeated payment steps.

Accessing Wallet Information

  1. From the Dashboard, navigate to Settings.

  2. Open the Subscription section.

  3. Select the Wallet Info tab.

The Wallet Info page displays:

  • Total Wallet Recharged – Cumulative amount added to the wallet

  • Wallet Balance – Available balance for usage

  • Wallet Transaction Details – History of wallet usage


Topping Up Your Wallet

  1. From the Subscription Management tab, click TopUp Wallet.

  2. In the Topup your Account dialog:

    • Enter the amount you want to add to your wallet.

    • Click Topup Wallet to proceed.


Completing the Payment

  1. You will be redirected to the secure payment gateway.

  2. Choose a preferred payment method.

  3. Complete the payment within the session time limit.

All payments are processed through a secure checkout.


Confirmation and Wallet Update

Once payment is successful, a confirmation screen is displayed with:

  • Payment amount

  • Transaction reference ID

  • Wallet recharge status

After successful recharge:

  • The Wallet Balance is updated.

  • The transaction appears under Wallet Transaction Details.

  • The balance is available for applicable services without further payment steps.


Important Notes

  • Wallet top-ups are optional and intended for convenience.

  • Wallet balance is consumed based on service usage.

  • The transaction history can be exported using Export to CSV for reconciliation or reporting.

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