# Topping up your wallet

The Top-Up Wallet feature allows you to pre-load funds into your emSigner account. The wallet balance can then be used for pay-per-use services, ensuring uninterrupted transactions without repeated payment steps.

#### Accessing Wallet Information

1. From the Dashboard, navigate to Settings.
2. Open the Subscription section.
3. Select the Wallet Info tab.

The Wallet Info page displays:

* Total Wallet Recharged – Cumulative amount added to the wallet
* Wallet Balance – Available balance for usage
* Wallet Transaction Details – History of wallet usage

<figure><img src="/files/2Q9hTJvo91SB3UcPTUu4" alt=""><figcaption></figcaption></figure>

***

#### Topping Up Your Wallet

1. From the Subscription Management tab, click TopUp Wallet.
2. In the Topup your Account dialog:
   * Enter the amount you want to add to your wallet.
   * Click Topup Wallet to proceed.

<figure><img src="/files/MScHGVNIhRoGSML8Rgr3" alt=""><figcaption></figcaption></figure>

***

#### Completing the Payment

1. You will be redirected to the secure payment gateway.
2. Choose a preferred payment method.
3. Complete the payment within the session time limit.

All payments are processed through a secure checkout.

***

#### Confirmation and Wallet Update

Once payment is successful, a confirmation screen is displayed with:

* Payment amount
* Transaction reference ID
* Wallet recharge status

After successful recharge:

* The Wallet Balance is updated.
* The transaction appears under Wallet Transaction Details.
* The balance is available for applicable services without further payment steps.

***

#### Important Notes

* Wallet top-ups are optional and intended for convenience.
* Wallet balance is consumed based on service usage.
* The transaction history can be exported using Export to CSV for reconciliation or reporting.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.emsigner.com/renew-upgrade/topping-up-your-wallet.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.