Renewing your account

How can the user Renew their emSigner account?

Renewing Your Subscription

Account administrators can renew their emSigner subscription directly from within the platform. Follow the steps below to complete your renewal.

Note: Only the Super Admin of the account can perform subscription renewal. The Super Admin controls the overall operation of the plan or organization, including managing users, departments, workflow templates, and access privileges.

Step 1: Log in to your emSigner account

Navigate to the emSigner login page and validate using your credentials.

Step 2: Check for the expiry notification

If your subscription has expired, a notification banner will appear on your Dashboard indicating the expiry date. Click Renew directly from the banner to initiate the renewal process. Alternatively, you can write to [e-mail] for assistance.

Step 3: Initiate Renewal

Clicking Renew will open the Renew Subscription panel where you can review your current plan details and configure your renewal.

Step 4: Review Renewal Details

Once the renewal details are configured, review the order summary carefully before proceeding to payment.

Step 5: Proceed to Payment

Click Proceed to Payment to be redirected to the payment gateway. Complete the payment using your preferred payment method.

Step 6: Confirmation

Once the payment is successful, a Renewal Successful confirmation will be displayed. Your subscription is activated immediately upon successful payment confirmation, and you can continue using emSigner without any delay.