Changing your plan

How do I upgrade my subscription?

Upgrading Your Subscription

Account administrators can upgrade their emSigner subscription plan directly from within the platform. Follow the steps below to complete your upgrade.

Note: Only the Super Admin of the account can perform subscription upgrades.

Step 1: Navigate to Subscription Management

Go to Settings → Subscription Management. The page displays your current subscription details including plan name, users included, subscribed date, expiry date, and billing cycle.

Step 2: Initiate Plan Upgrade

Click Upgrade Plan to open the Upgrade Plan panel. The panel displays your current plan details for reference:

• Plan Name — Your active plan name.

• Users — Current number of users in the plan.

• Days Remaining — Number of days left in the current subscription cycle.

Step 3: Select New Plan

Select the plan you wish to upgrade to from the Select New Plan dropdown. You can also click View plan details and features to review the features included in the new plan before proceeding.

Step 4: Proceed to Payment

Click Proceed to Payment to be redirected to the secure payment gateway. Complete the payment using your preferred payment method — UPI, Credit/Debit Card, Net Banking, or Wallet.

Step 5: Confirmation

Once the payment is successful, a Plan Upgraded Successfully confirmation is displayed with the following details:

Click Close to return to the Subscription Management page, where your updated plan will be reflected immediately.

Looking to upgrade to the Professional Plan? Please Contact Us to get assistance from our team.