> For the complete documentation index, see [llms.txt](https://support.emsigner.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.emsigner.com/renew-upgrade/changing-the-number-of-users.md).

# Changing the number of users

**Adding Users to Your Subscription**

emSigner allows account administrators to add users to an existing user-based subscription plan at any time, without changing the current plan or billing cycle.

**Step 1: Navigate to Subscription Management**

Go to **Settings → Subscription Management**. The page displays your current subscription details including:

* Plan name and users included
* Subscribed date and expiry date
* Billing cycle
* User Limit and Active Users count

<figure><img src="/files/OZzwJrsVp8x3TXe5UAcF" alt=""><figcaption></figcaption></figure>

**Step 2: Initiate User Addition**

Click **Add More User(s)** to open the **Add More Users** panel. The panel displays your current subscription details for reference:

* **Plan** — Your active plan name.
* **Active Users** — Current number of active users against the total user limit.
* **Days Remaining** — Number of days left in the current subscription cycle.

<figure><img src="/files/eLbUOum3Axqhqm3qCBgw" alt=""><figcaption></figcaption></figure>

**Step 3: Enter Number of Users to Add**

Enter the number of additional users you wish to add. The **Price Breakdown** section updates in real time and displays:

* Base price per user
* Pro-rata days remaining in the current billing cycle
* Subtotal
* Applicable taxes
* Total amount payable

<figure><img src="/files/YLvSLiLgEkySP6kC9zPu" alt=""><figcaption></figcaption></figure>

**Step 4: Proceed to Payment**

Click **Proceed to Payment** to be redirected to the secure payment gateway. Complete the payment using your preferred payment method — UPI, Credit/Debit Card, Net Banking, or Wallet.

<figure><img src="/files/I3mDXnhEADmq24tdSjaY" alt=""><figcaption></figcaption></figure>

**Step 5: Confirmation**

Once the payment is successful, a **Payment Successful** confirmation is displayed with the Transaction ID and Amount paid. The confirmation window closes automatically after a few seconds.

<figure><img src="/files/TimyvOIwNeRZ1KaZDjDt" alt=""><figcaption></figcaption></figure>

**Step 6: Updated Subscription**

After successful payment, the Subscription Management page reflects the updated user limit immediately. The subscription validity and billing cycle remain unchanged. You can now proceed to onboard the newly added users via **Manage Users**.

<figure><img src="/files/H9KLOl9nNhUdaGyKqKGb" alt=""><figcaption></figcaption></figure>


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