> For the complete documentation index, see [llms.txt](https://support.emsigner.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.emsigner.com/key-concepts.md).

# Key Concepts

- [Users](https://support.emsigner.com/key-concepts/users.md): Different user roles that shape how documents are sent, signed, and managed.
- [Departments](https://support.emsigner.com/key-concepts/departments.md)
- [Envelopes](https://support.emsigner.com/key-concepts/envelopes.md): Bundle multiple documents into one secure package for easy sending and tracking.
- [Signature Fields](https://support.emsigner.com/key-concepts/signature-fields.md)
- [Workflows](https://support.emsigner.com/key-concepts/workflows.md): Defines the order and method in which recipients act on documents.
- [Templates](https://support.emsigner.com/key-concepts/templates.md): Reusable document formats that save time and ensure compliance across teams.
- [Electronic and Digital Signatures](https://support.emsigner.com/key-concepts/electronic-and-digital-signatures.md): Two ways to sign: simple intent-based methods or cryptographically secure signatures.
- [Types of Electronic or Digital Signatures](https://support.emsigner.com/key-concepts/electronic-and-digital-signatures/types-of-electronic-or-digital-signatures.md): Three signature levels—SES, AES, QES—each offering different trust and security.
- [Electronic Seals](https://support.emsigner.com/key-concepts/electronic-seals.md)
- [Timestamping](https://support.emsigner.com/key-concepts/timestamping.md)
- [Participants](https://support.emsigner.com/key-concepts/participants.md): The key players—signers, senders, authorities, platforms, and regulators—in a secure signing process.
- [Trust Service Providers](https://support.emsigner.com/key-concepts/trust-service-providers.md): Certified organizations that verify identities and safeguard digital transactions.
- [Authentication Methods](https://support.emsigner.com/key-concepts/authentication-methods.md)
- [Audit Trail](https://support.emsigner.com/key-concepts/audit-trail.md)
- [Integrations and APIs](https://support.emsigner.com/key-concepts/integrations-and-apis.md)
- [Compliance and Legal Validity](https://support.emsigner.com/key-concepts/compliance-and-legal-validity.md)
- [Roles and Permissions](https://support.emsigner.com/key-concepts/roles-and-permissions.md)
- [Session](https://support.emsigner.com/key-concepts/session.md)
- [PDF Standards, Document Sizes and Orientation](https://support.emsigner.com/key-concepts/pdf-standards-document-sizes-and-orientation.md)
- [Billing and Wallets](https://support.emsigner.com/key-concepts/billing-and-wallets.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.emsigner.com/key-concepts.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
