> For the complete documentation index, see [llms.txt](https://support.emsigner.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.emsigner.com/initiate-and-sign-envelopes/signing-a-document/as-an-internal-user/faqs.md).

# FAQ's

### How do I know if a document requires my signature?

When a document requires your signature, emSigner notifies you through configured communication channels such as email.

As an internal user, all documents awaiting your action are listed in the **My Signature** section on the Dashboard. This provides a consolidated and real-time view of envelopes that require your signature.

On the mobile application, pending signing requests are also highlighted on the Home screen and supported through push notifications, enabling quick access and timely action.

> **Note:** SMS and WhatsApp notifications are sent only where these services are enabled and configured for the account.

### How am I authenticated when I access a signing link?

When you access a signing link as an emSigner internal user, you are first redirected to the emSigner login page.

You must authenticate using your registered emSigner credentials. Once login is successful, you are automatically redirected to the document preview screen, where you can review the document and proceed with the required signing or approval actions.

### What happens when I open a document for signing?

When you open a document for signing, the application first displays a full preview of the document. From the document preview screen, you can perform multiple actions such as:

* Viewing or adding attachments
* Checking document logs
* Viewing the signing order
* Adding comments
* Downloading or sharing the document
* Declining or delegating the document

You can scroll through the document page by page to review its contents in detail. Once you are ready to sign, you can use the **Next** navigator to move directly to the relevant signing or input placeholders.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.emsigner.com/initiate-and-sign-envelopes/signing-a-document/as-an-internal-user/faqs.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
