# Recalling an envelope
emSigner allows the initiator to **recall a document that is currently pending with participants**, provided the signing workflow has not yet been completed. Recalling a document immediately stops the signing process and notifies relevant participants.
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#### Where Recall Is Available
A document can be recalled **only when it is in progress**.
To access the recall option:
* Navigate to **Dashboard**
* Open the **Waiting for Others** tab
* Locate the required envelope
* From the **Actions** dropdown, select **Recall**
The Recall option is available only for envelopes initiated by you and currently awaiting participant action.
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#### Providing Recall Remarks
When you choose to recall an envelope:
* A confirmation dialog is displayed
* Enter **remarks** explaining the reason for recall\
\&#xNAN;*(maximum 200 characters)*
Remarks are mandatory and help participants understand why the document was recalled.
Click **OK** to confirm the recall action. A success message is displayed confirming the document has been recalled
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#### Participant Notification
After recall:
* **All participants** receive an email notification
* The email includes:
* Document name
* Recall reason (remarks entered by the initiator)
* Recalled by and recalled on details
* Reference number (if applicable)
This ensures transparency and clear communication with all stakeholders.
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#### Impact on Signing Order
Once recalled:
* The recall action is reflected in the **Signing Order diagram**
* The workflow status visually indicates that the envelope has been recalled
* This helps track where the process was stopped
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#### Viewing Recalled Documents in DocStore
Recalled envelopes are stored for reference and audit purposes.
To view recalled documents:
* Navigate to **Doc Store**
* Use **Filter by Status**
* Select **Recalled**
The recalled envelope appears in the list with:
* Created by and date
* Envelope details
* Recalled by and recalled on information
* Access to remarks and signing order details
* Option to mark as inactive
#### Key Notes
* Recall is possible **only before the document is completed**
* A recalled document cannot be resumed; it must be re-initiated if required
* Remarks entered during recall are visible to participants
* Recall status is consistently reflected across:
* Dashboard
* DocStore
* Signing Order diagram
* Email notifications
