emSigner 2018 Fall Release 1

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Release Bulletin for emSigner – 2.2.0

Two Factor Authentication

Two-factor authentication validates a second authentication mechanism next to your password. Two-Factor authentication aim to help users secure their account by requiring a second component in addition to the password. Each time you log in, you’ll be required to provide your password plus a randomly generated OTP. The two-step verification is optional for you to use.

 

How to define the Authentication level:

  • Two-Factor Authentication is applicable only for professional plan, to take advantage of the new feature, please subscribe or upgrade the plan.
  • First time users (Super Admin, Admin & Internal users) will login with the login credentials provided.
  • Authentication level can be defined only after the login with Email Id and Password.
  • Once login to the emsigner account on the top right hand side under the user profile drop down, click on the Setting.

 

Admin Authentication level:

  • Admin can define the Authentication level for self and can define for the internal users under the admin.
  • Two-Factor Authentication is optional field.

  • When Two-Factor Authentication is selected “Username, password & OTP” then login will be with username, password+OTP.
  • Note: OTP will be sent to your Email ID / Mobile number

 

How to define Authentication for Internal users:

Create New Users:

  • Once login to the emsigner account on the top right hand side under the user profile drop down, click on Go to Admin èManage Users èCreate New.

  • Admin while creating a new user will define the authentication level, a new optional field is added “Two Factor Authentication” as shown in the below image.

 

Manage Users:

  • Once login to the emsigner account on the top right hand side under the user profile drop down, click on Go to Admin èManage Users èEdit.

  • If users are already created and Admin wants to edit the Authentication settings for the particular user, click on the edit button a new optional field is added “Two Factor Authentication” as shown in the below image.

 

Internal user Authentication level:

  • Internal user can not define the Authentication level for self, only admin can define the Authentication level for internal user.
  • Internal user can not be able to craete or manage the users.

How Two-Factor Authentication works:

  • When signatories receive mail for signing the document with SIGN/DECLINE option.

  • When Two Factor Authentication is defined as “Username, Password & OTP” and click on “SIGN/DECLINE” OTP will be sent to your Email ID / Mobile number.
  • If both email and mobile number are registered while creating the Internal user then OTP will trigger to both email and mobile number.
  • OTP is valid for 10 minutes and can be used only once.
  • After login with the credentials user name and password, it will ask for the OTP to enter.
  • OTP need to enter in the given space as shown below.

  • When right OTP is entered in the given space, it will login and navigate to the Dashboard.
  • OTP will be 5 digits unique number.
  • When wrong OTP is entered, login cannot be done and error message will be “Invalid OTP, please enter the right OTP
  • When click on RESEND OTP then new OTP will trigger to Email ID/Mobile number.
  • Message - If registered both email and Mobile number. “OTP has been sent successfully to your Email id ravxxxxxx@gmail.com and Mobile number xxxxxx5652”.
  • Message - if only email is registered. “OTP has been sent succesfully to your Email id ravxxxxxx@gmail.com

Email format of OTP:

 

SMS format of OTP: