FAQ

What is emSigner and what does it do?
emSigner is an end-to-end paperless office solution by eMudhra. It is a simple and intuitive web-based software-as-a-service that allows you to sign legally binding documents online, without pen, paper or fax. In a way that is faster and more secure than executing paper documents
Can I try emSigner before I decide to buy?
Yes there is a option for free trail of 30 days you can try that before you decide to purchase
Do recipients need to have an emSigner account?
No, recipients of your documents do not need an account to sign with emSigner. Create such a signer as an Adhoc user and your document will be sent via email from emSigner and Adhoc recipients can review and sign the document without having an emSigner account
How many documents can I sign in Free Trail plan?
10 documents
Who is Adhoc user and who can create Adhoc user?
Adhoc user is the one who is not a regular user of organization and not working in the organization. He/she will be not have emSigner account and would receive an email with a link to access the document signing request sent by emSigner account users.
Only an Admin can create adhoc users
Difference between DSC and emSigner?
emSigner is a software which is used to sign documents online. Which mainly used to sign documents in bulk. On-premise Digital Signature enabled workflow management solution used for defining paperless workflow and managing flexibilities around the workflows. Whereas DSC is electronic format or certificate which serves as a proof of identity and these certificates used to access information or services on the internet or to sign certain documents digitally
What are the benefits of a multi-user account?
With a multi-user account, you can create multiple users as per your choice of purchase. Each such user created will be provided a separate login and dashboard. Adhoc users are those who are not considered as regular users under your account and don’t need to have an emSigner account in order to receive or sign documents