Owing to recent business disruptions, organizations are migrating to work-from-home models rapidly. Needless to say, this can cause some concerns around customer onboarding and can hamper customer experience.
f you’re facing any challenges on this front, we’re happy to help your organization. Leveraging our proprietary paperless office suite – emSigner – we can devise a perfect digital customer onboarding solution which supports strong remote operation capabilities that puts the safety of your workforce at the forefront. This includes creation of a seamless digital workflow for filling customer onboarding forms and enabling customers to electronically sign forms using e-Signatures, where the review and approval process is no longer paper-driven. Rather, the digitization of the documents received, allows the approving authority to quickly, and seamlessly process the review and approvals, thus reducing overall TAT to the customer by 70%.
Here are some of the key highlights of our solution:
- Workflow automation through paperless onboarding forms, standardized electronic signing process
- Transforming internal approvals and workflows using electronic signatures, thereby reducing TAT in onboarding customers
- Identity verification and signing systems that allow customer’s KYC to be done remotely over video
- Strong authentication systems that leverage adaptive authentication
Want to know more about how emSigner can augment your business? Please feel free to connect with us eservices@emudhra.com.
