How to open and sign password protected document?

As a document originator, if he/she sets the password for the document before sending to other signatories, the respective signatory cannot open the document without entering a valid password.

If you are an Ad-hoc user

Step 1: You will receive an e-mail from emsigner. This will be a system generated e-mail sent on behalf of the sender

Step 2: You will see SIGN/DECLINE button in email body

Step 3: Click "Sign/Decline" button in e-mail. You will be navigated to the browser and before you view the document, you will be asked to enter the valid password.

Step 4: Once you enter the password and click “Ok”, you will be allowed to view the document.

If you are an Admin or Internal user

Step 1: Login to www.emsigner.com using your User Name and Password

Step 2: You will see dashboard in the landing page once you login successfully. Click any tab (e.g, Pending/ Completed)

Step 3: You will see list of records that requires to take an action. You will find a “view document” icon under Actions column in the list grid

Step 4: Click “View Document” icon. You will be navigated to the view page (Tracker page), however you will be asked to enter the valid password. Until you enter the password, you cannot view the document

Step 5: Once you enter the password and click “Ok”, you will be allowed to view the document.

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