How to customize pre-defined e-mail templates?

Step 1: Login to  using your Admin User Name and Password

Step 2: On top right corner, your profile image will be present.  On clicking the same, “Settings” menu will be displayed

Step 3: Click “Settings” menu. You will find “Email Templates” option under Admin settings. Click the same

Step 4: You will be navigated to email template page. You can select the existing email templates to which you want to make changes

Step 5: You will see “Subject” field. You will have option to edit the existing email subject

Step 6: You will see predefined email body. You can edit the email body as per your requirement (Note: Contents in [ ] are auto-filled and you should not edit or delete but can reuse them)

Step 7: If you want to undo the changes to email template and go back to original format before saving, you can click “Change to default” button

Step 8: Once the necessary changes are made, you can click “Save” button.

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