Owing to recent business disruptions, organizations are migrating to work-from-home models rapidly. Needless to say, this can cause some concerns around customer onboarding and can hamper customer experience.
If you’re facing any challenges on this front, we’re happy to help your organization. Leveraging our proprietary paperless office suite – emSigner - we can devise a perfect digital customer onboarding solution which supports strong remote operation capabilities that puts the safety of your workforce at the forefront. This includes creation of a seamless digital workflow for filling customer onboarding forms and enabling customers to electronically sign forms using e-Signatures, where the review and approval process is no longer paper-driven. Rather, the digitization of the documents received, allows the approving authority to quickly, and seamlessly process the review and approvals, thus reducing overall TAT to the customer by 70%.
Here are some of the key highlights of our solution:
- Workflow automation through paperless onboarding forms, standardized electronic signing process
- Transforming internal approvals and workflows using electronic signatures, thereby reducing TAT in onboarding customers
- Identity verification and signing systems that allow customer’s KYC to be done remotely over video
- Strong authentication systems that leverage adaptive authentication
Want to know more about how emSigner can augment your business? Please feel free to connect with us firstname.lastname@example.org.